Victoria Station Passenger Improvement Programme

Victoria Station is the second busiest terminus in London.  The station suffers from pedestrian congestion and is in need of comprehensive improvement to meet the demands of a 21st Century railway including projected future passenger growth.

Project Overview

Increasing the number of ticket gates from 88 to 121*, adding five new wide gates and upgrading eleven others to make them fully automatic. *The total number of gates has changed as designs developed through the build. Opening up and expanding the station concourse area that serves platforms 15-19. Creating a spacious new thoroughfare between platform 14 and the existing escalators to the Victoria Place Shopping Centre. Creating more space for additional ticket gates by relocating the Gatwick Express ticket to within the existing Southern ticket office. Some existing gate line retail will be removed, and new units will be constructed that will enable new brands to come to Victoria. The projected increase in passenger growth on Sussex fast services is 22-34% (an extra 2,600-4,100 passengers) from 2011 to 2043 and on the suburban stopping service forecast projected growth is 27-44% (an extra 3,600-5,700 passengers) from 2011 to 2043.

Our Services

• Commercial Management of the project throughout the development phase of the project on behalf of Network Rail, including formation of the NEC 3 Option E: Cost Reimbursable contract with the Principal Designer by utilising existing frameworks. Procurement and commercial management for the design and installation of the new gatelines and barrier.
• Commercial management of all 3rd party assets in Victoria Station including TfL, Telent, Motorola and BT Openreach
• Producing accurate cost reports reflecting the project’s Cost of Works Done and Anticipated Final Account
• Working collaboratively with the Project Management, Commercial Sponsor, Route Asset Manager as well as the supply chain to identify and deliver cost savings and efficiencies throughout the lifecycle of the project.
• Management and commercial close-out of design and build contracts with suppliers ranging from the main civils, electrical and telecoms works, the installation of the new gatelines and barriers and numerous station asset owner/maintainers to ensure the project is delivered on time and within authority.

Services Used

Commercial management, procurement, cost reporting, quantity surveying, contract management, stakeholder collaboration.